Terms and Conditions

Refund Policy

Donations and gifts to Love 28 ("The Merchant") are considered to be non-refundable.

The refund policy for specific events, or for goods, or services received, is determined according to the nature of event, good or service.

Privacy Policy

Love 28 ("The Merchant") is committed to ensuring the privacy of all users' ("Users") information.

Application of privacy policy

This privacy policy applies to all personal information submitted by Users through The Merchant’s website (the "Website"), through the Gravity Payments online payment pages (the “Online Pages”).

Personal information

The Merchant will collect general information about you, such as your name, address, and contact details so The Merchant can contact you. We may also collect this and other types of personal information during the course of dealing with you, for example when you wish to obtain goods or services from The Merchant, when you register for conferences or events, and when you participate in Merchant activities or complete other forms. The Merchant will not collect any personal information about visitors to the website except when they knowingly provide it. In order to make a payment to Love 28, all Users will need to submit certain personal information about themselves (as prompted by the Website, the Online Pages and/or Application), including their name, phone number, postal and email address. Users may be asked to submit further information from time to time.

Use of information and data

We use the information you provide for the purposes for which it was originally collected, for example, to respond to your email or to provide the programs or services you requested. We may also use this information to help us improve the content and functionality of our website, to better understand the needs and interests of the people and organizations that use our website, and to improve our programs and services.

Consent

By accessing the Website, the Online Pages and/or using the Application, all Users consent to the collection, use, disclosure, storage and processing of their information in accordance with this privacy policy.

Changes to privacy policy

The Merchant may amend or update this privacy policy from time to time, with or without notice to Users. All Users agree to be bound by the privacy policy that is in effect at the time they access the Website or use the Application.

Protection of Personal Information

The Merchant takes precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction.

Retention

The Merchant will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.